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Conversational Interfaces: Principles of Successful Bots, Chatbots, Messaging Apps, and Voice Experiences

Mariya Yao




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 | #647300 in Books |  2017-09-01 | File type: PDF | 210 pages

||About the Author|
Mariya Yao is Head of Design & Engagement at TOPBOTS.com, a media and marketing firm specializing in chatbots and conversational apps for brands and businesses. She's partnered with Fortune 500 companies and Silicon Valley startups to launc

Conversational Interfaces covers the evolution of messaging platforms like SMS, Facebook Messenger, Apple iMessage, Slack, Kik, and WeChat and how to create successful bots, chatbots, and messaging apps for each platform. 


Messaging apps are the new browsers and chatbots are the new websites. All major tech titans -Facebook, Apple, Google, and Amazon - as well as many brands and businesses have embraced conversational agents as a revolutio...

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