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Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques (Interactive Technologies)

Kathy Baxter, Catherine Courage




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 | #751318 in Books |  Morgan Kaufmann |  2005-01-11 | Ingredients: Example Ingredients | Original language:English | PDF # 1 |  1.28 x7.56 x9.32l,3.32 | File type: PDF | 704 pages

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||0 of 0 people found the following review helpful.| Learning more about people experiences|By Chestnut|A colleague is taking a course with Kathy, and recommended the book. So I'm just starting to delve in, and I'm excited about the possibilities|6 of 6 people found the following review helpful.| Best book I've ever read on user research methods|By E. G.|This is, in my opinion, o| |“I wish I’d had this book ten years ago; it would have saved me an awful lot of time. It’s the kind of eminently practical guide that I really appreciate, and the case studies are excellent. I highly recommend it!”|― Steve Krug, author of

Today many companies are employing a user-centered design (UCD) process, but for most companies, usability begins and ends with the usability test. Although usability testing is a critical part of an effective user-centered life cycle, it is only one component of the UCD process. This book is focused on the requirements gathering stage, which often receives less attention than usability testing, but is equally as important. Understanding user requirements is critical ...

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